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Customer service overview
Firstech Environmental’s key to success has always been customer satisfaction. Our goal is to strive for 100% customer satisfaction.

Upon completion of a project, using an independent third party company, Firstech Environmental surveys customers on a monthly basis with a customer satisfaction questionnaire. On a quarterly basis these questionnaires are compiled into a quarterly report. Along with the questionnaire, any additional customer comments are recorded.

If a customer satisfaction questionnaire is returned with discrepancies, Firstech Environmental is immediately contacted and informed of the situation. A customer care representative from Firstech Environmental will immediately make every effort to address and resolve the situation in a professional and timely manner.



Copyright Firstech Environmental Inc.1340 Campus Parkway Wall, New Jersey 07753800 - 997 - 2820 NjOilTankGrants.com


Firstech Environmental is an environmental consultanting company that provides oil tank removal, remediation, Wetlands/CAFRA/Pinelands permitting, Phase I and Phase II Investigations, NJDEP Compliance, and other environmental consulting services throughout New Jersey.
Atlantic County, Burlington County, Camden County, Cape May County, Cumberland County, Gloucester County, Mercer County, Middlesex County, Monmouth County, Ocean County, Somerset County, Union County