2007 Quarter 3        | 07.01.2007 -- 09.31.2007 |
Was everyone at our company helpful and courteous? 100% said yes
Where we able to respond to your needs in a timely manner? 96.43% said yes
Did our customer care person understand and meet your needs? 100% said yes
Was the work performed to your satisfaction? 96.43% said yes
Was the work area left neat and clean? 96.43% said yes
Would you use our company again and recommend us to others? 96.43% said yes



Customer comments :



- Thank you and what a wonderful job.

- Your people were very professional and courteous.

- It was a pleasure to deal with Firstech. I expected a nightmare but they were just wonderful – very professional and polite.

- Great Job!

- Your representative was reassuring and patient.

- Excellent job. Great job removing the tank.

- Very satisfied.

- Everything was fine and I am completely satisfied.

- Every contact was superb! They all were over and above the usual customer service. Thank you.

- Everyone I was associated with were always courteous and helpful.

- Price was fair, job completed when promised. Very helpful in paperwork for NJEDA State Grant.

- Very informative about State Grant. The info I received explained everything in detail. Wonderful.

- Great job.






For further clarification feel free to contact the independent third party survey company, To Your Success, at:

1-888-793-2429

Sales@ToYourSuccess.com
www.ToYourSuccess.com








2007 year summary
2007 quarter 4
2007 quarter 3
2007 quarter 2
2007 quarter 1
2006 year summary
2005 year summary
2004 year summary
2003 year summary