2005 Quarter 4        | 10.01.2005 -- 12.31.2005 |
Was everyone at our company helpful and courteous? 100% said yes
Where we able to respond to your needs in a timely manner? 100% said yes
Did our customer care person understand and meet your needs? 100% said yes
Was the work performed to your satisfaction? 96.43% said yes
Was the work area left neat and clean? 96.43% said yes
Would you use our company again and recommend us to others? 96.43% said yes



Customer comments :



- (It) was a very tricky job, (the tank) was located between power cables and sprinkler lines, but they new their job and all came out ok.

- Very courteous-Very Professional. You took care of everything.

- When I have the opportunity, I will use Firstech again for a recommendation to my clients.

- We were extremely pleased with the kind and professional manner in which this job was performed and completed.

- I was never so pleased with any contractor I ever used. The men were so courteous and careful of my lawn. (Best Ever)

- Everyone at Firstech went above and beyond the call of duty.

- Everything was handled in a timely and professional manner.

- I have referred 10 people so far. Thank you for a personally professional job. As a customer service manager all were professionally polite and prompt.

- Everything went smoothly, we were very happy.

- Very pleased. You made a worrisome p rob lem very easy to handle from every aspect of this major task. Thank You!

- Found your website. You may use me as a recommendation.

- Outstanding service – great people. We have already recommended you to a neighbor and they have contracted you.

- Your service was exactly as represented. Very helpful in knowing what to expect and exactly on target for estimated arrival and completion.

- We were completely happy with the wonderful job you did for us. All was as promised.

- Very fine service: Courteous, Knowledgeable, excellent workmanship, very through follow-up with certification, Etc.

- Your staff from receptionist to scheduler to tank removers were very courteous and professional.

- Exceptional customer service from start to finish!

- We will recommend you to our customers.

- They are very helpful and courteous to my needs.

- I am a real-estate agent and will continue to recommend your company.





For further clarification feel free to contact the independent third party survey company, To Your Success, at:

1-888-793-2429

Sales@ToYourSuccess.com
www.ToYourSuccess.com








2007 year summary
2006 year summary
2005 year summary
2005 quarter 4
2005 quarter 3
2005 quarter 2
2005 quarter 1
2004 year summary
2003 year summary