2005 Quarter 3        | 07.01.2005 -- 09.31.2005 |
Was everyone at our company helpful and courteous? 100% said yes
Where we able to respond to your needs in a timely manner? 94.74% said yes
Did our customer care person understand and meet your needs? 100% said yes
Was the work performed to your satisfaction? 100% said yes
Was the work area left neat and clean? 100% said yes
Would you use our company again and recommend us to others? 100% said yes



Customer comments :



- The two technicians who removed our oil tank were extremely courteous & left the work area unbelievably clean! The company that put in the new heater recommended your company.

- Our oil company recommended you. Your company is wonderful. Quick responses to customer needs. Polite and courteous at all times. I can’t thank you enough. Job well done.

- Workers were very professional.

- Very professional from start to finish. Always available, informative and knowledgeable of product.

- You were great!

- The gentleman who removed our tank was very nice and put us at ease. I would highly recommend him to anyone.

- “Loved” all the customer service. Everyone was great.

- Everyone was very helpful.

- Your tank team was extremely professional, courteous and helpful. They are outstanding representative of Firstech.

- Just thank you for making a nervous lady calm.





For further clarification feel free to contact the independent third party survey company, To Your Success, at:

1-888-793-2429

Sales@ToYourSuccess.com
www.ToYourSuccess.com








2007 year summary
2006 year summary
2005 year summary
2005 quarter 4
2005 quarter 3
2005 quarter 2
2005 quarter 1
2004 year summary
2003 year summary