2004 year in review
Was everyone at our company helpful and courteous? 97.20% said yes
Where we able to respond to your needs in a timely manner? 94.60% said yes
Did our customer care person understand and meet your needs? 94.60% said yes
Was the work performed to your satisfaction? 97.20% said yes
Was the work area left neat and clean? 97.20% said yes
Would you use our company again and recommend us to others? 97.20% said yes



Customer comments :



- Really nice people to deal with.

- The two gentlemen who did the work were professional, courteous, friendly, and competent. If I had a company, I would want them working on my team.

- Every single person was very helpful and made the two removals, which could have been scary and confusing, a wonderful experience.

- Great Job!

- Thank you so much.

- Excellent! Excellent!

- Staff was very helpful and informative

- People I dealt with were all courteous, knowledgeable, and helpful...I Thank You!

- We were very impressed with the quality of service and the professionalism of all the staff. Very happy with the end result.

- We were very satisfied with the work, and the men were very polite.

- I was very pleased with all the service.

- You came when you said you would. Appreciate it. Good work.

- Thank you for being prompt, efficient, and accommodating in the removal of my oil tank.

- Very pleased with Firstech Environmental.

- Thank You.

- I would be happy to recommend your company to anyone in need of having to remove or abandon their oil tank. Thank you for doing a great job.

- I recommended your company to my mother.

- Smith Oil Company recommended you.

- A. J. Perri recommended you. Neighbor two blocks away recommended you.

- I thought you were excellent. You came and did everything just as you said you would.

- Wonderful company and workers

– AA+++++++++. Thank you.

- Selling home, removing oil tank in order to sell. Acme Oil Company gave a list of three companies

– I was very ignorant about process. One of your people was very patient & helped me understand.

- Referred by Oil Company, as company they dealt with in the past.





For further clarification feel free to contact the independent third party survey company, To Your Success, at:

1-888-793-2429

Sales@ToYourSuccess.com
www.ToYourSuccess.com





2007 year summary
2006 year summary
2005 year summary
2004 year summary
2004 quarter 4
2004 quarter 3
2004 quarter 2
2004 quarter 1
2003 year summary